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Moored Houseboat and Villa Reservation Conditions

The number of people accommodated on the houseboat or in the villas must not exceed the number of beds provided.

A deposit of 30% must be received within 48 hours of booking to confirm your reservation. Cheque, money order, EFT, VISA and Mastercard (1% credit card fees apply) are accepted. Your reservation will be cancelled if deposit is not received.

Final payment will be required on check in by cash, VISA, Mastercard (1% credit card fees apply) or by EFT (paid a minimum of 7 days prior to arrival). Cheques are not accepted upon arrival.

Together with the final payment, a minimum $450 refundable bond is requested and can be paid on arrival by cash, EFT or can be processed as a preauthorisation (hold) on your credit card (which will be released after 5 working days if no damages or issues).If paid by cash or EFT, the bond will be returned within 14 days after completion of stay depending on the condition of the houseboat.

Check in after 2pm. Check out at 10am.

All accommodation is non-smoking.

No pets.

Cancellation Policy:

Deposit will only be refunded if you notify us of your cancellation at least 45 days before your scheduled arrival. If you provide less than 45 days notification, your deposit will be forfeited. Cancellation of part of your booking with less than 45 days notification will incur a $100/night late cancellation fee.

Failure to notify of cancellations - If you do not notify us of your cancellation, or if you do not arrive by 10am on the day after your scheduled arrival date, then your booking will be cancelled by us without any refund to you.